IP Claim

Intellectual Property Claim Policy

 

1. Reporting an Infringement

If you believe that your copyright, trademark, or other intellectual property rights have been violated on our site, you may submit a formal notice. We will review and respond to claims according to applicable laws.

2. Information Needed for a Valid Claim

To process your claim efficiently, please include:

  1. Description of the copyrighted work, trademark, or other intellectual property.
  2. Location of the allegedly infringing material on our website (URLs or product IDs).
  3. Your full contact information (name, address, phone, email).
  4. A statement of good faith belief that the use is unauthorized.
  5. A statement under penalty of perjury confirming accuracy.
  6. Your electronic or physical signature.
 Note: Missing or incomplete information may delay or prevent processing.

3. How to Submit Your Claim

Please send your claim to our designated agent:

  • Email: support@trynuvelo.com
  • Subject Line: Intellectual Property Infringement Claim
  • Address: Ấp Qui Lân 2, Thạnh Quới, Vĩnh Thạnh, Cần Thơ

4. Our Response

After receiving a valid claim, we may:

  • Remove or disable access to the infringing material.
  • Notify the involved user or contributor.
  • Take action against repeat infringers, including account termination.

5. Counter-Notification

If you believe content was removed in error, you may submit a counter-notification following legal requirements.

6. Repeat Infringers

support@trynuvelo.com reserves the right to terminate accounts of users who repeatedly infringe intellectual property rights.

7. Updates to This Policy

We may update this policy at any time. The most current version will always be available on this page.

8. Contact

If you have any questions about this policy, please contact us at support@trynuvelo.com

Thank you for helping maintain a lawful and respectful platform.

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